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Let me know if those steps worked for you. Now click on this link: (Please enter the product number and then select the Operating system and version of windows before downloading and installing the printer software.Ĭonnect the USB cable if prompted and follow the on-screen instructions to complete the installation. Under print server properties, go to drivers - remove any entry there as well.Īgain, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files. Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between. Now go to Control panel – Devices and printer – Select all the printer entries and remove the device. Go to Control panel – Programs and feature – Select all the HP Officejet printer entries and uninstall them.
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Have you tried to use different USB cables/ different USB port?įor troubleshooting on USB ports, please follow this link: HP PCs - Troubleshooting USB Connections (Windows 10,Īlternatively you can try to uninstall the printer and then do a clean install of the printer software:įirst, unplug the USB cable from the printer if present.
Don't worry as I have a few other steps which should help you resolve this issue. I'm the Jeet_Singh & I'm at your service.Īs I understand you are having issues installing the printer. Looks like you were interacting with but he is out for the day & I'll be glad to help you out,
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